Effective Date: 9/18/2025
At PM Rockets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy, along with our SMS Terms & Conditions, explains how we collect, use, and share your information.
Information We Collect
We may collect the following types of information when you interact with our services:
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Personal details such as your name, phone number, email, and address.
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Information you provide through service requests, forms, or SMS consent.
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Technical details (IP address, device, browser type) when using our website.
How We Use Your Information
We use the information we collect to:
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Provide and manage services you request.
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Communicate with you regarding appointments, scheduling, billing, or service updates.
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Send SMS messages if you have opted in (see SMS Terms below).
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Improve our website, services, and customer experience.
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Comply with legal or regulatory requirements.
How We Share Information
PM Rockets does not sell or rent personal information. Information may be shared only:
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With vendors, contractors, or service providers required to complete your requested services.
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To comply with legal obligations.
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To protect the rights and safety of PM Rockets and our clients.
⚠️ Important: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Cookies and Tracking
Our website may use cookies and tracking tools to improve functionality and user experience. You can manage cookies in your browser settings.
SMS Terms & Conditions
SMS Consent Communication
By providing your phone number and opting in, you consent to receive SMS messages from PM Rockets. Phone numbers collected for SMS will not be shared with third parties for marketing.
Types of SMS Communications
If you opt in, you may receive:
- Appointment
- Follow-up messages
- Billing inquiries and updates
Example: “Provide a conversational SMS example”
Standard Messaging Disclosures
Message and data rates may apply. 2–5 messages per customer.
Standard messaging rates will be charged by your mobile service provider.
You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
For assistance, text “HELP” to 123.456.7891 or visit https://company.com/privacy-policy/
Message and Data Rates
Standard carrier message and data rates may apply. Rates vary depending on your carrier and location.
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Message and Data Rates
Standard carrier message and data rates may apply. Rates vary depending on your carrier and location.
-Opt-In Method
You may opt in to receive SMS messages from PM Rockets through one of the following methods:
- Verbally, during a conversation
-Opt-out
Customers can opt out of SMS messaging from PM Rockets by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Security
We use reasonable security measures to protect your information. However, no online system is fully secure.
Changes to Policy
We may update this Privacy Policy and SMS Terms as needed. Updates will be posted here with a revised date.
Contact Us
For questions or concerns about this Privacy Policy or SMS Terms, contact us:
PM Rockets LLC
Email: service@pmrockets.com
Phone: (512) 364-0942